eGov Tech Labs in Bangalore

Experience: 4-6 years relevant experience

Qualification: BE/MCA/Engineering in Computer Science or equivalent

Roles and Responsibilities

  • Monitoring, Root Cause Analysis, and Technical Administration
  • Ability to work independently and keep management adequately informed
  • Performance tuning
  • Demonstrated ability to work in matrix team environments, including strong stakeholder interface capability
  • Analyze application stability and take action accordingly
  • Identify design gaps and propose solutions 
  • ChaRM & Service Desk implementation
  • Ability to work with Work Centers
  • Configuring and using Solution Manager Root Cause Analysis
  • Monitoring, Root Cause Analysis, and Technical Administration
  • Business Process Monitoring and Job Management
  • Knowledge of the STMS, ChaRM, Incident Management
  • Strong ABAP & Java stack administration skills
  • Knowledge of Project documentation in SolMan
  • Solution Documentation process Knowledge
  • Full Life-Cycle implementation and upgrade projects experience is advantageous

Required Technical Skills:

  • SAP Solution Manager Consultant with experience in SOLMAN 7.1 version
  • SOLMAN experience on Win / Sybase Server Platform.
  • Solution Manager (including v7.1) setup/usage and SAP Basis Administration
  • E2E Monitoring setup for SAP systems
  • Ability to fully implement functionality required for the successful rollout of Solution Manager Processes and functionality as per standard SAP requirements
  • Change Request Management (ChaRM) Implementation experience
  • Business Process & Technical Monitoring
  • Testing Management – HP Quality Center & SAP
  • Incident Management – SAP to Support Tool (ServiceNow)
  • Experience in version upgrades and support pack upgrades
  • Detailed knowledge of SAP Solution Manager, Setup of Solution Manager 7.1, 7.2 is good to have.
  • Recommended use of Solution Manager in the implementation of an SAP project
  • Integration of Solution Manager with other related SAP products
  • Project and Program planning
  • Knowledge of project delivery methodologies

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